Payment and billing methods
Payment by credit card is available on the shop-uk.fitt.com website according to the instructions included in the Terms and conditions.
For each order placed, FITT:
- in case of Customers with VAT registration, will issue an invoice and send it to the email address and SDI (Sistema di Interscambio - Italian Interchange System) box provided during registration. The invoice will be issued on the basis of the information provided by the Customer at the time of ordering. No changes can be made to the invoice once it has been issued.
- In the case of consumers, an invoice will only be issued at the specific request of the Customer at the time of the order and sent to the e-mail address provided during registration. The invoice will be issued on the basis of the information provided by the Customer at the time of ordering. No changes can be made to the invoice once it has been issued.
Due to this being an online sale, the sales system of FITT does not require the issuance of an invoice (nor a receipt or tax receipt) to a consumer (non-VAT registered buyer). Even if the Customer does not require a receipt, FITT will still send to the Customer a purchase receipt (order confirmation) at the e-mail address provided during registration, or will make it available on its own Website. Such purchase receipt will have no validity for tax purpose but can be useful in case of request of support or if taking advantage of the product warranty.
ATTENTION: carefully check the details entered in the "Billing address" field. Under no circumstances will it be possible to change these details, which will then be indicated in the tax document once the shipping process has started. The invoice will be made to the address entered in the “Billing address” field at the moment of the purchase. It is not possible to issue the invoice for a different name or address. No changes can be made to the invoice.
The invoice can only be requested at the moment of ordering and cannot be issued later.
How to correctly enter your VAT number: the number must be entered complete with the ISO code of the reference country, for example:
IT00162620249: VAT number entered correctly
00162620249: VAT number not entered correctly. In this case it will not be possible to issue an invoice.
For anything not expressly indicated on this page it is necessary to refer to the Terms and conditions.